Privacy Policy

At Carhartt Clothing Store (operated via clothessalesstore.com), we value your privacy as much as we value the durability and reliability of our workwear. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a secure and efficient shopping experience, tailored to the needs of hard workers like you. The types of data we collect include:

• Personal Identifiers: Name, email address, shipping address, and phone number when you place an order or create an account.
• Payment Information: Credit/debit card details (e.g., Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted channels. We do not store full payment details on our servers.
• Technical Data: IP address, browser type, device information, and cookies (see Section 5 for details).
• Usage Data: Pages visited, products viewed, and shopping cart activity to improve your experience.
• Communication Data: Records of interactions with our customer service team (e.g., via email at [email protected]).

2. How We Use Your Information

Your data helps us serve you with the same reliability our workwear offers. We use it for:

• Order Processing: To fulfill purchases, process payments, and ship products like Backpacking Boots or Base Layers quickly (typically within 1–2 business days).
• Customer Support: To respond to inquiries and provide assistance via email.
• Website Improvement: To analyze trends and optimize our site for a seamless shopping experience.
• Security: To protect against fraud and unauthorized access, using advanced encryption technology.
• Marketing (with Consent): To send updates on new products (e.g., Athletic Shirts or High-Visibility Outerwear) if you opt in. You can unsubscribe at any time.

3. Sharing and Disclosure of Data

We respect your trust and only share data under these circumstances:

• Service Providers: With trusted partners like payment processors (e.g., PayPal) and shipping carriers to complete orders. They are bound by confidentiality agreements.
• Legal Compliance: If required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We take data security as seriously as the craftsmanship of our BDU Pants or Casual Jackets:

• Storage: Data is stored on secure servers located in the United States and other regions where we operate (excluding Asia and select remote areas).
• Protection Measures: We use encryption (SSL/TLS), firewalls, and access controls to safeguard your information. Payment details are processed instantly and not retained after transaction completion.
• Retention: We keep data only as long as necessary for business or legal purposes (e.g., order records for tax compliance).

5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze site performance:

• Types of Cookies: Essential cookies (for checkout processes), analytics cookies (to track site usage), and preference cookies (to remember your settings).
• Control: You can manage cookies through your browser settings. Disabling them may affect site features like guest checkout.
• Third-Party Tools: We may use services like Google Analytics to improve user experience; these providers adhere to their own privacy policies.

6. Your Rights

As a valued customer, you have rights over your data, including:

• Access and Correction: Request a copy of your data or update inaccuracies.
• Deletion: Ask us to delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.
• Objection: Object to certain data uses (e.g., for direct marketing).

To exercise these rights, contact us at [email protected]. We respond to requests promptly, in line with applicable laws like the GDPR for EU customers.

7. International Data Transfers

We serve customers globally (excluding Asia and select remote regions). If you are outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ. We ensure protections through standard contractual clauses or other legal mechanisms.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy to reflect changes in practices or laws. The latest version will always be posted here, with the “Last Updated” date revised accordingly.

10. Contact Us

Thank you for trusting Carhartt Clothing Store—where we protect your privacy with the same dedication we put into our gear.